Terms & Conditions

1. Acceptance of Terms

By accessing or using MkulimaSmart's platform, website, or services, you agree to be bound by these Terms & Conditions. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

MkulimaSmart provides a digital farming platform that includes:

• Crop and animal management tools
• AI-powered disease diagnosis
• Marketplace for buying and selling produce
• Financial services including loan applications
• Expert consultation services
• Community forums and discussions
• Weather and climate alerts

3. User Accounts

To use certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized access
• Being at least 18 years old to create an account

4. User Conduct

You agree not to:

• Use the service for any illegal purpose
• Post false, misleading, or fraudulent information
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service
• Upload malicious code or viruses
• Impersonate another person or entity
• Share your account credentials with others

5. Payments and Subscriptions

Some features require payment. By purchasing a subscription, you agree to:

• Pay all fees associated with your chosen plan
• Provide accurate billing information
• Authorize automatic renewal of subscriptions
• Understand that fees are non-refundable except as required by law
• Receive receipts and transaction notifications

6. Marketplace Transactions

MkulimaSmart facilitates connections between buyers and sellers but is not a party to transactions. We are not responsible for:

• Quality or condition of products sold
• Delivery or shipping issues
• Disputes between buyers and sellers
• Accuracy of product listings
• Price fluctuations

7. Intellectual Property

All content on MkulimaSmart, including text, graphics, logos, and software, is our property and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our permission.

8. Limitation of Liability

To the maximum extent permitted by law, MkulimaSmart shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the past 12 months.

9. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or completely secure.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that violates these terms or is harmful to other users. You may delete your account at any time.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the platform. Continued use of the service constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya. You agree to submit to the personal jurisdiction of such courts.

13. Dispute Resolution

Before filing a claim, you agree to attempt to resolve the dispute by contacting us. Any unresolved disputes shall be resolved through binding arbitration in Nairobi, Kenya.

14. Contact Information

For questions about these terms, contact us:

• Email: legal@mkulimasmart.com
• Phone: +254 711 094 444
• Address: MkulimaSmart HQ, Nairobi, Kenya